Eco Plumbing hvac nj Financial District reviews

1649889744

Byron Washington

google

Dear Byron Washington, we are sorry to inform you that we didn't find your name anywhere in our database! As you mentioned, we are Eco Plumbing in Jersey City, and we are a reputed HVAC company in this area with years of trust and honesty. I am sure you are someone from our competitors trying to spoil our reputation with all the false accusations you mentioned in your review. Please remove your review so our good customers don't get confused about our loyalty and honesty.

1644756213

2

Avoid this company at all costs. DO NOT TRUST good reviews on Maps. Check Yelp & other sites & view all the horrible, honest reviews. They will try to milk you out of every dime u have. A repair tech Moe Janoi repaired my kitchen faucet for $550 & told me the Moen faucet cost $340. He is a liar. I checked the price of the faucet online & it's $135. When I called to complain, I was told that they deliberately don't provide receipts & invoices that show the prices of equipment they use. This means they can tell the customer any high price they want & the customer has no evidence to dispute the charge. They get equipment from a warehouse & charge the customer more than double the price. That's called FRAUD. I checked 3 other plumbers who would've charged me $250 or less for the entire job. They will rip u off & act like they're doing u a favor! YOU HAVE BEEN WARNED! My advice is that u find out the price of any major item B4 u talk to the repair tech so u can catch him lying or just avoid this place Check all bad reviews on Maps & the response from the company always says it must be some other company or it's a fake review. I'm referring to the Eco Plumbing for Jersey City. NJ, to eliminate the confusion.

1558813233

Melissa M

google

We are sorry you didn't have a positive experience. Perhaps you called a different place because our operators are standing by to take all service calls and our calls are recorded for quality assurance and training purposes. Please remember we're available around the clock if you ever need our services.

1561656519

1

Had an appointment for the morning and called at 12:30 when nobody showed up. They said they would send someone at 3, but nobody came at that time either. Really disappointing since the other reviews seem so positive.

1501971077

Daniel Albert

google

Thanks for the five-star plumbing review!

1505567001

5

Spectacular service. Exceeded my expectations - we had them install an A/C unit - terrific team. Very professional and knowledgeable. When faced with an issue during install... fixed the problem without hesitation. Pleasure to meet everyone - will gladly refer them.

1513948815

Rodney Lopez

google

Thanks for letting us help you out with your tankless water heater!

1514560127

5

These guys did a great job! They were able to get me into their schedule to fix my leaking tankless water heater. They were able to fix the problem and explain to me why it happened and the best way to fix it so it wouldn't happen again. Thank you so much!

1614174237

Damon Polski

google

We are sorry you didn't have a positive experience. Perhaps you called a different place because we do in fact, service all plumbing, heating, and air conditioning systems. Our company is available on a 24/7 basis. Please give us a call and perhaps we can further assist you.

1615955651

1

Called for EMERGENCY replacement of a leaking water heater on a 3rd floor condo. Water damage to downstairs unit. Took 3 days to do a one day job to replace a water heater. First day, came late to an emergency call, ordered wrong water heater ( had to pay tenant hotel night) Day two: came mid day set new heater, solder, filled water and than realized venting connection was 4 inch pieces and didnt have parts. Day 3 finished the job. A $3000 job without warning charged $4000 for extra day and parts without informing me first. As well, my tenant asked to put down tarp where they were working bc there was carpeting in bedroom where heater was. Never followed and I asked if they were going to clean stained carpets and he said it was already dirty and with a big attitude. He gave me a call later saying he will come back later to clean carpet. When the carpets were cleaned I than paid the $4000. Just a FYI...Im an electrician as well as my tenant and his work (craft) was sub par. He did not set heater center to room, pipes were not leveled and sweating (soldering was messy) but it is was it is. This is why I posted this poor remark. The tenant downstairs called me about 2 months later saying there is loud sounds coming from my water heater room. He heard it weeks prior but did not call me. I checked it out and whenever shower, faucet and toilet are used there is a louder sound coming from the water heater especially near the vent duct. I called ECO and told dispatcher 2 month water heater installed by his guys is making loud sounds. It has to be an issue if the downstairs neighbor is complaining of loud noises whenever water is used. Made an appointment but my tenant had to cancel so I called to reschedule and called 5 times and left 2 messages in one day and they never got back to me. STILL til this day no return call!! Still waiting I wont use names but dispatcher still hasnt returned my call to check out a 2 month old water heater they installed. I will know have to get a new hvac company to check out his companys hack workmanship and horrible customer service. This was worse experience dealing with any kind of contractor especially when I come from the trades and deal with them all the time. If they would have just returned my calls and check out their work, I would have never posted this poor evaluation.